Wi-Fi was strong and the reception staff were nice. Luggage storage fees were frustrating.

The location is what drew me to the Mayfair Hotel, and it didn't disappoint. Right near Times Square, everything I wanted to see was just a short walk away. My room was clean, though a bit tight for space, especially since I didn't have side tables by the bed. The shower door didn't close completely, but I managed. The air conditioning worked well, which was great in the warm weather. The staff definitely made my stay memorable. Danielle at the front desk was amazing—very helpful and friendly. Coffee and hot water were always available in the lobby, which was a nice touch. On the downside, the room was smaller than I'd hoped, making it a bit cramped for two. Overall, my stay was enjoyable, with just a few minor hiccups that didn't overshadow the positives.

Comfortable Base in the Heart of the Theater District

I enjoyed my stay for a night while catching shows nearby. The complimentary fitness pass was a nice perk, and the room furnishings felt modern. Watch out for the small elevators and bring earplugs for a better night's sleep in the busy city!

stroll to central park and iconic times square highlights

I had a fantastic stay, with a prime location just a few steps from Times Square and a short walk to the beautiful Bryant Park, making my city explorations so much easier and more enjoyable as I could soak in the sights at my own pace.

I adored the quaint charm of the Mayfair Hotel's warm lobby and meticulously decorated rooms, making me feel right at home. The cozy atmosphere was perfect for unwinding after exploring the city.

Easier navigation for seniors would be appreciated.

I enjoyed my stay, especially the super cozy bed and the hot showers that were just perfect after a long day. The hotel offered a nice Italian restaurant and a relaxing lobby area where I could unwind. The only downside was that the room felt a bit cramped for moving around, but it was still a comfortable stay overall. 😊

The Mayfair Hotel Times Square, Ascend Hotel Collection has a charming ambiance, with a warm lobby and well-decorated rooms. The staff were attentive, ensuring a comfortable stay and providing easy access to nearby attractions, which I truly appreciated.

Improve elevator accessibility for seniors.

Our family, including our dog, loved the location just steps from Broadway and Times Square. The rooms were well-equipped with modern amenities, and we appreciated the cleanliness. The charm of the building really added to our NYC experience.

My kids wished the elevator was bigger for our luggage.

Great location, just minutes from major attractions and transport. The room was spotlessly clean with effective air conditioning and a powerful hairdryer, which made the stay comfortable. However, the absence of complimentary tea or coffee in the room was disappointing, and the room size felt cramped for two people. I also found the bar prices excessively high, detracting from the overall experience.

would definitely go again

The Double Room had a fridge, TV, and great shower. An alarm clock and hairdryer. Nice to have a safety deposit box too. Was really clean, and the bathroom was well-kept. Awesome view of the busy street. but it was surprisingly quiet for sleeping. Great spa facilities nearby for a nice treat after exploring the city.

Had a great time with friends here! The location is prime, being just a stone’s throw from Broadway and Central Park. The staff was friendly, and our room was clean. A heads up for future guests, rooms are a bit small, but perfect for crashing after a night out. I recommend catching a show and exploring the nearby parks!

We had some issues with the air conditioning – it was quite stuffy at night, which made sleeping tough.

i previously stayed in new york, but my experience here was a cut above. the room was cozy and the staff was really attentive, helping me with everything i needed. the free coffee and hot chocolate in the lobby was a fantastic touch, making my mornings even better.

elevator was quite small.

We loved the central location and effortless access to Times Square. The place was clean and cozy, just what we needed for a quick getaway.

Felt quite safe, no complaints whatsoever.

Staying at the Mayfair Hotel was a delightful experience! Exceptional location near Times Square made exploring easy. My cozy Boutique Double room offered all the essentials, though the air conditioning was a tad stuffy at night. Overall, a charming place to unwind after a day of adventure!

The location was superb, right in the heart of the theater district. The bed in the Boutique Double room was incredibly comfortable, making for peaceful nights. However, the state of cleanliness left much to be desired. the floor was dirty, and there were noticeable issues in the bathroom. Additionally, the room size felt cramped despite the decent layout. Lastly, I encountered a couple of cockroaches during my stay, which was quite off-putting.